Condition Of Use

Please read the following terms and conditions carefully before using Stitch Merch. By using Stitch Merch, you agree to these terms and conditions without limitation.

Terms of use

Stitch Merch ( is offered in different web languages such as HTML, HTML5, Javascript, or CSS.

The aim is to provide a better user experience and more pleasant graphics, so we recommend that you use modern browsers.

The Stitch Merch team makes every effort to ensure that the information on its websites is reliable and up-to-date.

However, omissions or errors may occur and the user should therefore ensure that the information is accurate and report any changes to the site if he/she deems it necessary.

Stitch Merch is in no way responsible for the use made of the information in question. The same applies to any direct or indirect damage that may result from it.


The site may ask you to accept cookies. This is for statistical and display purposes. A cookie is a piece of information deposited on your hard disk by the server of the site you are visiting. It contains several data that are stored on your computer. They are contained in a simple text file. And a server will access this file to read it and save its information.

Many parts of Stitch Merch are not functional without the acceptance of cookies.


Hypertext links

The website may provide links to other resources available on the Internet or to other websites. Stitch Merch has no control over sites linked to this site.

Stitch Merch does not warrant or guarantee the availability of these sites and external sources. Stitch Merch cannot be held responsible for any damage resulting from the content of these external sites or sources, whatever their nature.

The same applies to any information, products or services offered or any use that may result from them. It is up to the Internet user to comply with their conditions of use and to take into consideration the risks related to this use which are therefore fully incumbent upon him/her.

Also, no one may set up a hyperlink to Stitch Merch without the express, explicit and prior authorization of Stitch Merch. This applies to users, subscribers and visitors to the websites in question.

If someone wishes to set up a hyperlink to Stitch Merch, he or she must send an email to Stitch Merch via the address accessible on the site.

This email must contain a request to set up a hyperlink. Stitch Merch may accept or decline this request for a hyperlink without justification.


Services provided

We provide the most accurate information possible on All Stitch Merch activities and information about Stitch Merch are presented on our website
The information on is not exhaustive and the photos on Stitch Merch are non-contractual.
Indeed, they are given subject to changes that may have been made since they were put online. Also, all the information on is given as an indication and therefore likely to change or evolve.

Contractual limitation on data

The information contained on Stitch Merch is as accurate as possible and is updated regularly. However, Stitch Merch may contain inaccuracies or errors. If you notice any inaccuracies or errors, please report them by sending an email to

In your email, describe the situation as accurately as possible (i.e., the URL of the page in question, from what machine you are visiting the Stitch Merch and with what web browser).

Any content downloaded from The Stitch Merch is done so at the user's own risk and responsibility. Stitch Merch is not responsible for any damage to the user's computer or loss of data that may occur as a result of such downloading.

Also, the user of Stitch Merch undertakes to access the site using correct equipment, i.e. free of viruses or malware and with a functional browser. Stitch Merch cannot be held responsible for any hypertext links to other resources on the Internet.


Intellectual Property

All the content of the present website are the exclusive property of the company Stitch Merch. This includes graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting, with the exception of trademarks, logos or content belonging to other partner companies or authors.

It is forbidden to reproduce, distribute, modify, adapt, retransmit or publish, even partially, these different elements without the express written consent of Stitch Merch.

These representations and/or reproductions, whatever the process, constitute an infringement which will be punished. Failure to comply with this prohibition constitutes an infringement that may result in civil and criminal liability for the person who has committed the infringement. Moreover, Stitch Merch may take legal action against this person.


These terms and conditions are governed by Delaware law. Any dispute or controversy arising out of the interpretation or performance of these terms and conditions shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office of the company. English will therefore be the reference language for the settlement of any disputes.

Personal data

You are not required to provide any personal data when you visit Stitch Merch.


Terms and conditions of sale


The present terms and conditions of sale on this page apply to all sales concluded on Stitch Merch through the website


Shopify's automatic registration systems will be considered as proof of the nature and content of the order. Stitch Merch confirms the acceptance of the order to the customer at the e-mail address that the latter has provided.

The sale will be considered concluded as of the validation by Stitch Merch of the payment of the order. This means from the date of validation of the payment for orders paid online by credit card. In any case, Stitch Merch reserves the right to refuse or cancel any order from a customer for whom there would be a suspicion of fraud or with whom there would be a dispute regarding the payment of a previous order.


When our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at Stitch Merch and especially at the suppliers of course.
To create the Stitch Merch sales catalog, we work with databases. These are enriched with information from our suppliers. This database contains more than a hundred articles and not all of them are stored in our warehouse. This means that Stitch Merch's offer is subject to the availability of the items from the suppliers.
In the event of a definite shortage of an article at our suppliers, the removal of this article from our offer of sale is foreseen. A new order within a certain period remains possible.

In case of unavailability of a product that has been ordered, an e-mail is sent to inform the customer about the article(s) concerned.
When placing the order a link to the delivery time will be displayed. There will also be an acknowledgement of receipt of order that will be sent by email to communicate an indicative delivery time to customers.

This delay is calculated on the basis of the availability of the article, the delivery time and the mode of transport selected by the customer.

Whether it is at the time of the order or 24 hours after, that is to say before the expedition of the order, the customer can cancel his order.

Particularities : Pre-ordered items

On Stitch Merch, articles to be published are offered on as pre-orders. This means that it is possible to reserve one or more items. This reservation must correspond to a date. This release date will be announced by Stitch Merch when the reservation phase opens. The opening date for reservations can be changed at any time by Stitch Merch. As Stitch Merch is solely responsible for the marketing of these pre-order items.

 Stitch Merch will endeavor to ship items to customers who have made their reservation to the extent of the stock provided by the supplier for the day of release upon the final release date.


The prices indicated on Stitch Merch are in American Dollars ($) and are considered net, excluding shipping costs. These prices include the price of the products, the cost of processing, the cost of handling and packaging. These prices are subject to change at any time without notice.

The items will be invoiced on the basis of the price that was in effect at the time the order was placed. All orders will be billed in US Dollars ($) and payable in Euros (€). If there are customs fees or local taxes, these fees are the responsibility of the recipient.



The shipping costs correspond to the cost of delivery. These costs also include a participation in the expenses of preparation as well as franking. Grouping all the items on a single order allows you to pay only once the shipping costs. However, customs fees or local taxes may apply to several different items in the same order. This can be explained by the fact that even if the delivery fees are paid in one go, the delivery can be done in several parts for different items of the same order. This is due to the fact that some items leave from different warehouses.  

It should also be noted that it is not possible to combine two or more separate orders into one order. Therefore, the shipping costs will be charged for each order even if these orders were placed by the same person on the same date with the same delivery address.


The means of payment offers a maximum of guarantees of safety. To pay, it is necessary to use a bank or private card that it is a Visa card a Eurocard or a Mastercard directly on the site in the form of payment proposed at the time of the process of order (seizure made safe by encoding SSL).

In this form, you will be asked to enter the type of credit card, the number of this card, without any space between the numbers, the validity date and finally the control number which is located on the back of your card. No banking information is transmitted via Stitch Merch as explained here in the privacy policy
Therefore, the payment by credit card is perfectly secure and your order is registered and validated as soon as the payment is electrically accepted by your bank.


It is possible to deliver at home as well as in relay point. The time of preparation of the parcel to which is added the time of routing is included in the delivery time. Stitch Merch delivers worldwide. However, it is possible that some items cannot be delivered everywhere. If in doubt, please contact Stitch Merch by email at An email explaining the different steps of the order tracking will be sent.

The delivery time may be up to 25 days due to the current situation. This time is counted from the receipt of the email confirming the shipment of the order. This delivery time does not always include the preparation time for some items. The delivery time that will be announced by the delivery service does not commit Stitch Merch if this time is exceeded. However, the customer service team will do its best to satisfy Stitch Merch customers.


The articles provided by are new and guaranteed to be in conformity and without defect. These articles are identical to the articles of the traditional trade. They come from the whole of the publishers and suppliers who are referred.
In the event that an article is defective or not in conformity, you have 14 working days to make a request for an exchange or a refund as from the reception of the articles at your place. If the fourteen (14) day period expires on a Saturday or Sunday or a holiday, the possibility of exchange or refund will be extended until the next business day.
To benefit from this, you must return the new or unused items in their original packaging, in their entirety, intact, accompanied by any accessories, instructions and documentation, i.e. imperatively in its original cellophane packaging and with the corresponding invoice.

Before proceeding with this return, it is preferable to send proof of the defect(s) via photos to the email address
When exercising the right of withdrawal, Stitch Merch is obliged to reimburse the amount paid by the customer without any costs except for the cost of return. These return costs are the responsibility of the customer and will almost always be abroad. This will result in a certain cost of return that we wish to emphasize. The refund in question will be due within a maximum of 14 working days from the date of receipt of the package or packages that have been returned.
You will be responsible for the return shipping costs.
First of all, no COD shipment will be accepted for any reason whatsoever. Secondly, as stated in the returns and refunds policy, if you have not yet received your refund, please check your bank account again first.

Next, contact your credit card issuer, as there may be a delay before your refund is officially posted. Next, contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you have not received your refund, please contact us at We will make sure it is in our system. Again, we are sorry to ask for these steps but we want to provide maximum attention to your requests. And we lose time when the request is not preceded by certain verification steps. We obviously want to use this time to provide maximum attention to the requests we receive.


The transfer of ownership of the products to the benefit of the purchaser, will be realized only after complete payment of the price by the latter, and this whatever the date of delivery of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the aforementioned products by the purchaser.


Stitch Merch is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer acknowledges that the data is legally protected, and refrains from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, the content of the databases appearing on the site to which he/she accesses.


The descriptions of the products present in the databases of have been entered according to the information provided by the publishers. Stitch Merch is not responsible for the content of the works and cannot be held liable to the buyer. Stitch Merch cannot be held responsible for any event of force majeure (strike, flood, fire...).


The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of it, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase involving acceptance of these general conditions of sale.
The present conditions can be modified at any time without prior notice by Stitch Merch.